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IT Support Newbury

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Newbury's Premier IT Support Service

Providing IT Support since 2005, Netzen offer full IT support services to businesses across Newbury and throughout the surrounding area. From Thatcham to Colthrop, Greenham Business Park to Young Industrial Estate in Baughurst and beyond, our team of experienced IT engineers and technicians work tirelessly with many Newbury businesses, both remotely and on-site.

Netzen engineers are experienced with Linux, Windows & Mac Desktops & Server and have the relevant Microsoft / Linux certifications you would expect from a leading IT Support company.

SME IT Support Solutions

Netzen provide IT Support contracts for Small to Medium Businesses with 5-250 employees in the Newbury area, prices from £10 per PC, contact us for more information and a pricing overview. Give our local office a call today to find out what we can do for you on 01225 588 588.

NetZen

A Complete Suite of IT Support Services

We offer all our Newbury clients a comprehensive range of professional services and IT tech support. Some of these services include:

  • Microsoft Office 365, Azure and other cloud platform management and provisioning
  • Daily remote offsite backup solutions where the data is stored in the UK
  • Custom website design that looks awesome on desktop and mobile devices
  • Server management (whether in the cloud or in-house, we support all systems)
  • High speed dedicated leased line or fibre internet services
  • Rack and Comms room management
  • Cloud file hosting on your own dedicated private server
  • VPN and remote worker systems, allowing employees to work anywhere they have internet
  • VoIP systems that are simple with fixed minutes per handset per month
  • On-site ‘hands’ for data centre work

Instant Remote IT Support

Our remote desktop and IT support service can cater for the needs of small and medium sized businesses with anything between 5 to 250 employees. We provide remote server support and remote desktop support services for machines running Windows, Linux, Mac and Cisco operating systems. We can also provide technical support services for smartphones and tablets.

Our Newbury based engineers are amongst some of the most experienced in the industry and are fully versed in all major operating systems, including Linux, Windows and Mac desktops and servers. They also have all the relevant Microsoft and Linux certifications you would expect from one of Newbury’s leading IT support companies.

IT Support Newbury

We use award winning, simple yet powerful remote IT support software that lets us connect to any device you need help with. With TeamViewer we can view your screen from our offices, take control of your mouse and fix any issues you have rapidly, reducing costs and time spent on fixing problems.

Newbury based IT Consulting

With our main office based in the heart of Newbury’s historic city centre, Netzen have been providing market leading IT consulting services to Newbury businesses since 2005. Over that time we’ve helped support businesses and organisations of all sizes, from small four and five person startups to medium sized enterprises with as many as 250 people.

We don’t believe in a one size fits all approach, which is why our IT support contracts are customised for our client’s specific requirements and business model whilst remaining flexible enough to adapt as their businesses grow and develop.

IT-Consultant-Newbury

Depending on the services you require, we can provide you with a dedicated technical consultant, who will provide all the technical support your business network, servers, PCs and laptops require

Our prices are amongst the most competitive in Newbury, starting at as little as £10 per PC.

Contact us for a free quote today.

Managed IT Services Simplified

Working with a managed IT services provider isn’t just about peace of mind, it’s about freeing up precious resources so you and your staff can focus on doing what you do best.

Our managed IT services will flex and adapt to your businesses ever changing needs, by offering a complete range of IT services, from managed cloud servers to website design, development and SEO.

Whatever your IT infrastructure or in-house technical resources, our professional managed service is designed to work for you and your Newbury business. Whilst other IT companies offer complex or confusing contracts, we believe that simplicity works best every time. It’s why all our managed IT service contracts are transparent and completely flexible.

IT-support-Newbury

IT Management, Simplified.

 

Serving Newbury’s IT Support needs since 2005

We live and breathe computers and networks here at Netzen. Nothing gets us up in the morning like the thought of another day supporting Newbury’s dynamic and exciting small business community.

Our IT technicians and engineers have worked with loads of Newbury businesses across all sorts of industry sectors and have amassed a ton of invaluable experience as a result. By tapping into this knowledge, you can take informed decisions that will put your business in a good position in the future, whether that’s the installation of the right broadband or penetration testing to make sure your network and the data stored on it is as secure as it can be.

Why Newbury Businesses choose Netzen

We don’t like to brag, but we’re very good at what we do. We are also committed to your business for the long term. In fact, many of our clients have come to see us as an extension of their own teams with the only difference being is that we have the in-house experience, resources and economies of scale to effortlessly adapt to the increasing demands on your IT infrastructure as your business grows.

This is the nature of small business IT support and it’s what we have built our business model around. By appreciating why small businesses need IT support in the first place we can better become that crucial pillar in your business’s success and not just a faceless service provider who’s only there when things go wrong.

Here are just a few reasons why so many exciting and ambitious Newbury businesses have chosen to put their IT support in our hands (and continue to do so):

• Fixed price IT support
We offer the same monthly fee, no matter how often your company needs to make use of our IT support services .
• Unlimited telephone support
You can call our Newbury office on 01225 588 588 whenever you need to get IT support and as many times as is necessary.
• Unlimited remote support
Super fast remote support is provided by our quick remote login software, allowing for fast fixes wherever you are in the world.
• Free web hosting
We can save you money by bundling in free web hosting with your IT support package. It’s on us, don’t worry!
• Server monitoring
With all our support packages we connect up critical devices like servers to our monitoring software solution to proactively fix major issues before they impact your business.
• Backup monitoring
We offer daily off-site remote backup solutions that are monitored every morning to ensure they have been successful.
• Faster response times
We fix issues fast with remote support, and offer a range of Service Level Agreements (SLAs) to guarantee a response within a set time-frame (usually between 2 to 4 hours).
• Windows, Mac and Linux support
We support for Windows, Mac & Linux and our team have extensive operating system knowledge allowing them to work with all PC/Server platforms.
• New PC’s and Servers at trade prices
We are registered Dell Partners and offer great prices on new hardware, all of which comes with 3 or 5 years next business day warranty support.
• Certified professionals
Netzen’s Newbury IT Support team have a multitude or Microsoft and Linux certifications so you can rest assured your IT infrastructure is in safe hands.

Want to find out more about our IT Support for Newbury businesses?

We love to chat about all things IT. Whether it’s network support, server support or desktop support, we are around weekdays 9am – 5:30pm to chat about the technical needs and requirements of your Newbury business.

So why not give our Newbury office a call today on 01225 588 588 for a natter. If you like what we have to say, then we can go from there.

Alternatively, if you’d prefer you can get in touch with us a number of other ways: