Netzen provide IT Support and IT Services in Bath, Bristol, Reading, Maidenhead, Slough and London. Outsource your IT to Netzen and let us make technology work for you.
We fix 90% of problems remotely, allowing for a rapid response fix time.
Certified Engineers
We keep our staff trained to the highest level and hold a variety of accreditations.
On Site Visits
If we can't fix a problem remotely or you need on-site assistance, no problem!
Proactive IT Support
We proactively engage with our clients, ensuring you stay updated.
System Monitoring
We will monitor your critical systems including backups and keep you informed.
Software Support
Over 20 years of software experience, just a phone call away, when you need it.
Monthly Reporting
We offer monthly reporting services should you require such.
Mobile Communications
We can bring your business to your mobiles and tablets so you always stay connected.
Clients Testimonials
Netzen Solutions have provided IT support to our company for several years. The are extremely knowledgeable, efficient and responsive to queries and requests for assistance. I would not hesitate in recommending them to any business looking for reliable and reputable IT support.
Toby Martin / Director, Reside Bath Ltd
Netzen Solutions have provided IT office support for my company over the last 3 years. The initial set up of IT systems for both on site and remote working were handled very efficiently and cost effectively. Netzen were able to bring solutions to our working problems. Ongoing IT support through Netzen has been prompt at all times.
Mike Guerin, Director / Caspian Networks Ltd t/a McDonald's Bristol. A Franchisee of McDonald's Corporation
Netzen Solutions have provided our IT support for over 5 years and we have found them to be consistently professional, efficient & approachable, with the ability to find workable, user-friendly solutions for us. We have always found that Netzen respond quickly to any of our IT problems and queries as they arise, which is essential to us as a busy architectural practice.
Mark Watson / Principal Architect, Watson Bertram & Fell
Netzen Solutions Ltd have provided first class IT support to our companies over the last 2 years. They have undertaken server upgrades, assisted in office IT moves as well as hosting our website and e-mails. They have always managed to be prompt when responding to problems, whether it be with an on-site visit or remotely dialing in. I would highly recommend Netzen Solutions Ltd to any business looking for IT Support.
Steve Butterworth / Director, Pro Concept Management Ltd
Our team is small, dedicated and highly technical, we simply love working with technology. We are driven individuals who love to make our clients happy and go above and beyond the call of duty to get technical issues resolved. Aside from the technical support we provide, we work with our clients to help transform the digital side of their business to bring about greater success. We don’t offer a ‘one size fits all’ approach as we know every business is different, therefore every solution is bespoke and that’s why 99% of our clients have stuck with us since our formation in 2005. Netzen have been operating for over 12 years, working with businesses small and large, no matter the size of your business, we are here to help you make the most of today’s technology solutions.
This fix can be used on either stuck windows update downloads where you are left waiting hours at 10% or 25% through the native windows update interface OR when you try to install an update package manually and it gets stuck on “copying packages to the update cache”. 1) Perform a clean reboot first. 2)...
The Office 365 business suite offers some major security benefits, and security is a top business issue, especially cyber security. According to the Government’s Cyber Security Breaches Survey 2020, nearly half of businesses and a quarter of charities report that they have had cyber breaches or attacks in the past 12 months. Businesses are now...
There are around 1.7 million organisations in the UK alone that have a website. With more businesses than ever before taking their products and services online, if you have an e-commerce site you should consider outsourcing your IT support to a professional company. In 2019, £106.46 billion was spent online in the UK, which is...
