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28 September 2019, by , in IT Support, Windows, Comments off
After you perform upgrades of Sage Accounts software (e.g V24 or V25) you may experience a problem within the initial ‘Select Company’ window that complains your Data path is invalid. The exact error message alongside your company name would be something like: **** Invalid Company Directory Path ****’. How to fix this issue: First check...
17 July 2019, by , in IT Support, Windows, Comments off
Windows server 2016 and 2019 by default make you set ‘Active Hours’ and will reboot automatically outside of these hours. In a 24/7 world I’ve no idea why Microsoft implemented this solution, since most servers need to be running all the time and admins prefer to manually reboot rather than rely on the built in...
21 February 2019, by , in IT Support, Comments off
After version 23 of Sage 50 Accounts when you try to install the Accounts 50 installation file i.e. for v24 or v25 and above, you will receive a message that the operating system is not supported. To bypass this message and get Sage Accounts 50 working on Microsoft Server 2016 Essentials you need to do...
29 January 2019, by , in IT Support, Comments off
Recent Microsoft updates to Windows environments (Patch KB4480960 and KB4480970) have caused some people to experience connectivity issues when trying to access network shares.   . The specific error message will amount to something referencing ‘Invalid Handle’ or ‘The Handle is Invalid’ when trying to access network shares (via UNC \\IP or \\name) or existing...