Category: IT Support
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27 August 2020, by , in Cyber Security, IT Support, Comments off
The Office 365 business suite offers some major security benefits, and security is a top business issue, especially cyber security. According to the Government’s Cyber Security Breaches Survey 2020, nearly half of businesses and a quarter of charities report that they have had cyber breaches or attacks in the past 12 months. Businesses are now...
20 August 2020, by , in IT Support, Comments off
There are around 1.7 million organisations in the UK alone that have a website. With more businesses than ever before taking their products and services online, if you have an e-commerce site you should consider outsourcing your IT support to a professional company. In 2019, £106.46 billion was spent online in the UK, which is...
11 June 2020, by , in IT Support, Comments off
Having a fast website is now considered an important ranking factor when trying to get to the top spots on Google. Below we’ve outlined 5 steps you can take to improve the overall performance and speed of your WordPress website. Use a Content Delivery Network (CDN) There are many CDNs available today, cloudflare, cloudfront and...
25 February 2020, by , in IT Support, Windows, Comments off
What is Outlook autocomplete? Outlook autocomplete is a feature built into Microsoft Outlook. When you create a new email and start to type someones email address Outlook will autocomplete the email address for you. saving you the time and effort of looking up the email address yourself. This feature has been around for years and...
8 January 2020, by , in IT Support, Linux, Comments off
To improve security on your Linux server it’s useful to know when someone gains root privileges on a Linux machine via SSH. For example, if a hacker gained root access to a server you will be notified via email and can take prompt action. Having this setup will also help with incident management as emails...
28 September 2019, by , in IT Support, Windows, Comments off
After you perform upgrades of Sage Accounts software (e.g V24 or V25) you may experience a problem within the initial ‘Select Company’ window that complains your Data path is invalid. The exact error message alongside your company name would be something like: **** Invalid Company Directory Path ****’. How to fix this issue: First check...
17 July 2019, by , in IT Support, Windows, Comments off
Windows server 2016 and 2019 by default make you set ‘Active Hours’ and will reboot automatically outside of these hours. In a 24/7 world I’ve no idea why Microsoft implemented this solution, since most servers need to be running all the time and admins prefer to manually reboot rather than rely on the built in...
21 February 2019, by , in IT Support, Comments off
After version 23 of Sage 50 Accounts when you try to install the Accounts 50 installation file i.e. for v24 or v25 and above, you will receive a message that the operating system is not supported. To bypass this message and get Sage Accounts 50 working on Microsoft Server 2016 Essentials you need to do...
29 January 2019, by , in IT Support, Comments off
Recent Microsoft updates to Windows environments (Patch KB4480960 and KB4480970) have caused some people to experience connectivity issues when trying to access network shares.   . The specific error message will amount to something referencing ‘Invalid Handle’ or ‘The Handle is Invalid’ when trying to access network shares (via UNC \\IP or \\name) or existing...
25 November 2018, by , in Cyber Security, IT Support, Comments off
To many in the business world, IT is something that’s only worth worrying about when it clearly goes catastrophically wrong. Otherwise, it’s assumed to be a non-issue, with “good enough” being sufficient to meet their requirements. It’s fair to say that this is a problem. The proliferation of complacency leads to risks building up in...